Support & FAQ

Find answers about Kazomo product availability, Amazon and Noon orders, returns, double-walled glass cup care, cutting board cleaning, and wholesale. Can't find what you need? Contact us

Purchasing

Kazomo products are available on Amazon Canada. Visit our Shop page for product availability and purchase links.

Availability

Availability varies by product. Coffee cups are generally in stock on Amazon Canada. Some products such as cutting boards may be coming soon. Check each product page for current status.

Orders

Orders placed on Amazon are fulfilled and supported through Amazon's marketplace policies. For order tracking, returns, or refunds, please use your Amazon order history or contact Amazon customer service for your region.

Returns

Returns for marketplace orders follow Amazon's return policy. For direct purchases from kazomo.com, see our Return Policy. For other inquiries, contact us through our Contact page.

Product Care

Hand wash with mild detergent, avoid sudden temperature changes, and dry thoroughly. See our blog post on glass cup care for detailed tips.

Products

Yes. Both the Titanium + Acacia and Stainless Steel 304 + Acacia cutting boards include a built-in knife sharpener attachment.

Business

Yes. For wholesale, retail partnerships, or B2B inquiries, please contact us through the Contact page and select 'Wholesale / B2B' as your inquiry type.

Brand

Yes. Kazomo is a registered trademark in Canada.

Support

Email info@kazomo.com or use our Contact page. Our Canada phone number is listed on the Contact page.

Titanium vs Stainless Steel 304 Cutting Boards

Both Kazomo dual-surface boards pair acacia wood with a metal prep side and include a built-in knife sharpener — choose titanium-coated for premium scratch resistance or food-grade SS304 for proven stainless performance.

FeatureTitanium + AcaciaSS304 + Acacia
Metal surfaceTitanium-coatedStainless Steel 304
Wood sideAcaciaAcacia
Knife sharpenerYesYes
Best forPremium feel, scratch resistanceProven food-grade stainless
Ideal metal-side useMeat, fish, garlic, onionMeat, fish, garlic, onion